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Michelle Amodio Info

TMC
Michelle Amodio is a TMCnet contributor. She has written about companies and groups in several industries, but her main focus is on the technology sector. She holds a bachelor's degree in Writing from Endicott College and currently works in marketing, journalism, and public relations as a freelancer.
 

Latest Articles

03/02/2015 WebRTC Meets Robotics for Home Health Care
03/02/2015 Better US-Cuba Relations a Boon for Telecom Industry?
02/26/2015 IP Telephony Is Better With IP Phones
02/26/2015 Legacy Integration with New Systems Makes for Obstacles in the Call Center
02/26/2015 IoT Is Boldly Going Into, Well, Space
02/26/2015 Survey Says Analytics Often Purchased, But Not Always Used
02/26/2015 Hosted PBX Features? There's More Than You Think
02/26/2015 Brace Yourselves: Winter Isn't Over
02/26/2015 Telemarketing and Outsourcing: The Good and the Bad
02/26/2015 Telecom 101: The Difference Between VoIP and PSTN
02/23/2015 8x8 Announces SLA for Enterprise Customers
02/20/2015 Why Small Businesses Want and Need Customer Support Software
02/20/2015 Embracing the Remote Era
02/20/2015 Security, Cloud-Hosted PBX a Focus for UniVoIP's Latest Announcement
02/20/2015 PBX Software Release Highlights Communications Cost Savings
02/20/2015 VoIP Hardware: On the Minds and Shopping Lists of IT Pros
02/20/2015 Session Border Controllers for Call Center Development, Performance
02/20/2015 Massachusetts Snow Storms Highlight Importance of Power Protection
02/20/2015 Where Does VoIP Fit With UC?
02/20/2015 Disaster Recovery for a Power-Driven Society: With or Without the Cloud?
02/13/2015 Big Telecom: Up Against Some Fierce Odds
02/13/2015 Research: HR Managers Find Development Technology Most Important
02/12/2015 VoIP, Hosted VoIP Means Businesses Can Really Connect
02/12/2015 Report: Cloud-as-a-Service Is An Emerging Market, Full of Innovation
02/12/2015 Call Accounting: Who Foots the Bill for BYOD Employees?
02/12/2015 Analysis: Diameter Signaling Control Market On the Rise
02/12/2015 Making IVR Safer for Phone Payments
02/12/2015 Run a Business? Then You Need These Technologies
02/12/2015 Engaged Leaders Are 'Engaged Employees' Too
02/06/2015 How to Maintain Data Quality After a New System Launch
02/06/2015 Calabrio Opens Offices in Singapore
02/06/2015 VoIP Security Is Not Dependent on Wi-Fi Security
02/06/2015 Predictive Analytics and the Super Bowl: It's Real
02/05/2015 Microsoft Software Licensing via Amazon Shows Steep Price Disparity
02/05/2015 Cloud and VoIP Make Call Recording Shine
02/05/2015 Ye Olde Landline's Days are Numbered
02/05/2015 Improve Employee Engagement; Your Business Depends on It
02/05/2015 Power Outages Aren't Just a Winter Thing
02/05/2015 Sales 101: Effectively Marketing as an SMB
01/30/2015 What is Your ROI of CRM?
01/30/2015 Why Data Assessment Matters
01/30/2015 Mitigating Homeland Cybersecurity with Software Licensing Optimization
01/30/2015 Power Protection: A Necessity for All Seasons
01/30/2015 Intel's NUC Mini PC Line Revealed
01/29/2015 ISI Call Accounting Certified by Cisco
01/29/2015 Microsoft's Purchase of Revolution Analytics: Big News for Data
01/29/2015 Why Good Equipment Matters With Mobile VoIP
01/29/2015 Marketing Surveys Don't Necessarily Indicate Mobile Intentions
01/29/2015 Customer Service Winning: Make it Easy for Customers to Do Business with You
01/26/2015 VoIP Is Good for Your Health(care)
01/23/2015 Swisscom Taps Crealog for Mobile Call Recording
01/23/2015 Using CAL for Software License Management
01/23/2015 Make VoIP Technology the Hub of Your 2015 Business Goals
01/23/2015 Millennials: Get To Know Thy Demographic
01/22/2015 Take a Lesson or Two from Hyper-startups
01/22/2015 Healthcare Industry Requires Proper Data Management for Optimal Analytics
01/22/2015 IVRs Need to Get With the Times
01/22/2015 Go Beyond Phone Calls for Sales Success
01/22/2015 New Zealand on Telehealth Radar
01/19/2015 Global Logistics Companies Set Sights on Turkey
01/19/2015 Winter Storm Warnings Remind Us to be Power-Conscious
01/19/2015 Want To Get Ahead? Take a Look in the Rearview Mirror
01/19/2015 New York State Enters the Age of Telehealth
01/16/2015 Data Center Colocation, Managed Hosting Services on Analysts' Radar
01/16/2015 Telecom Firms Putting the Gloves On For Net Neutrality
01/16/2015 Law Firm Sees Call Center Boost with Software, Predictive Dialing
01/16/2015 Caveat: Don't Let Sales Tools Replace the Human Element
01/15/2015 Sales Resolutions You Should Make for the New Year
01/14/2015 Don't Just Hire Good Employees; Retain Them
01/09/2015 Black Duck Software Makes Open Source Adoption Easier for the Enterprise
01/08/2015 Centerity Simplifies IT Network Monitoring
01/08/2015 What if a Wearable Device Could Let People Know When You're Emoting?
01/08/2015 Datawatch Helps Harness Data Visually for a Clearer Picture
01/08/2015 dog hunter Brings IoT, Open Source Software Together
12/31/2014 ITEXPO Preview: The Tech Road Ahead with J Arnold & Associates
12/31/2014 Voice over LTE Paves the Road for Data Networks in 2015 and Beyond
12/31/2014 Why Companies Should Still Invest in Monitoring and IVR
12/19/2014 Microsoft Builds JumpStart as Outbound Call Engine
12/18/2014 Voice Biometrics Can Help with Call Center Fraud
12/18/2014 Who Will Win When It Comes to Free VoIP Calling Services?
12/18/2014 What Is 'True' Mobility?
12/18/2014 Ovum: 2015 Is All About IoT, Cloud, and Mobility
12/18/2014 Traditional Telecom Gets Cloud Takeover In the New Year
12/18/2014 Survey: Automated Patient Follow-Up Calls Cheaper Than Humans
12/17/2014 Career Development: Is It a Crucial Step Toward Employee Engagement?
12/16/2014 Collecting Data Doesn't Have to Be a Privacy Issue
12/12/2014 VoIP Security Refresher: What Your Business Needs to Know Before 2015
12/12/2014 Why SaaS is the Future of Customer Support Software
12/12/2014 VoIP Security Issues Raise Concerns for IT Execs
12/11/2014 What the TCPA Means For Refill-Prescription Calls with HIPAA
12/11/2014 Target Your Content Appropriately and Leads May Follow
12/11/2014 Blogging for Sales? Here's How It Can Work
12/10/2014 With IoT Gaining Momentum, We Have Other Technologies to Thank
12/05/2014 Customer Satisfaction Takes Its Biggest Drop in 20 Years
12/05/2014 Survey Says SaaS is 'Mission Critical'
12/05/2014 Calabrio Named Only Visionary in Gartner Magic Quadrant
12/05/2014 Lightspeed Systems Brings Cutting-Edge Tech to the Classroom
12/04/2014 How Hosted VoIP Fared in 2014 and What Lies Ahead
12/04/2014 What Not to Say to Customers During Service Recovery
12/04/2014 Call Tracking Can Enhance Website Performance - Here's How

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