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Mae Kowalke Info

Mae Kowalke is a TMCnet contributor. She is Manager of Stories at Neundorfer, Inc., a cleantech company in Northeast Ohio. Mae has more than 10 years experience in journalism, marketing and communications, and has a passion for new tech gadgets. She holds a bachelor’s degree in communications from Thomas Edison State College.


Latest Articles

01/27/2015 Time-Trapped? Why Israel Still Faxes So Heavily
01/26/2015 Legal Questions Surround the TCPA in 2015
01/22/2015 Enterprise Apps Must Follow Their Consumer Counterparts Closely
01/21/2015 How Can Businesses Use Speech-to-Text Messaging?
01/21/2015 The Evolving Uses of Text Messaging
01/21/2015 Accessible Software Licensing Benefits Everyone
01/21/2015 Why Japan Still Loves the Fax
01/21/2015 South Africa Poised for VoIP Growth
01/21/2015 VoIP is an Easy Way to Help the Environment
01/20/2015 Data Center Interconnect Evolves for an Expanded Role in the Enterprise
01/19/2015 Predictive Dialers Offer New Help for the Publishing Industry
01/16/2015 Business Trends Favor WFO, According to New Report
01/16/2015 How to Handle that Angry Customer on Social Media
01/16/2015 VoIP is a Game-Changer for Mobile Workers
01/16/2015 IVR is Not Just for Fortune 500 Companies
01/16/2015 Five Factors for Better Call Center Planning
01/16/2015 Companies Must Defend Customer Culture, or Pay the Price
01/16/2015 Good Customer Service Starts with Effective Big Data Use
01/14/2015 New Zealand Makes a Big Push for Nationwide Ultra-Broadband
01/14/2015 Route Reflection a Good Example of How NFV Can Help the IP Edge
01/12/2015 Welcome to the 21st Century: Making Fax Mobile
01/09/2015 Class Recordings Can Help E-Learning Providers Differentiate
01/08/2015 Transformation will Abound in 2015
01/08/2015 Mobile UC Set to Grow, But UX Needs to be Minded
01/08/2015 The Cloud Can Make Changing Offices Easier
01/08/2015 How to Make Sense of the Many Cloud-Based Contact Center Offerings
01/08/2015 Don't Forget that Chat Must be Recorded, Too
01/06/2015 The Value of Corporate Social
01/05/2015 Making the Move to Paperless Starts with Little Steps
01/05/2015 Operators Must Evolve Their IP Mobile Core-and Soon
01/05/2015 About Time: Predictive Dialers are Moving to the Cloud
12/31/2014 Is it Better to Start a Biz or License the Idea?
12/31/2014 Learning Marketplace Company Shows How to Nurture Employee Collaboration
12/31/2014 Mobile Services Revenue Slows, but Mobile Broadband on a Tear According to Analysts
12/30/2014 Visual Development Platform Speeds Up App Development
12/30/2014 Are Firms Finally Moving Email to the Cloud?
12/30/2014 The Value of Corporate Social
12/30/2014 Taking the Pain out of International Mobile Calling
12/30/2014 Making the Jump to Selling the Cloud
12/30/2014 Harnessing Big Data Means Real-Time Analytics on More than Just SQL
12/30/2014 Why Choose a Hosted Predictive Dialer? Reasons Abound
12/29/2014 Where Autodialers Stand in the Courts at the Start of 2015
12/29/2014 Keeping Information in the Workflow
12/29/2014 Smart Cities Mean Smart Networks
12/29/2014 One Size Does Not Fit All for Public Safety Moving to Ultra-Broadband
12/29/2014 NFC-based Mobile Payments Set to Reach $130 Billion by 2020, Predicts Strategy Analytics
12/24/2014 Give Yourself a Break for the New Year with Three Business Processes
12/24/2014 NFC-based Mobile Payments Set to Reach $130 Billion by 2020, Predicts Analysts
12/24/2014 Contact Centers Adjusting to More Complex Customer Questions
12/24/2014 The Early Drawbacks of VoIP No Longer Make Sense
12/24/2014 Is Your Phone System Ready for the Holidays?
12/22/2014 Why a Happy Customer Equals a Cost-Effective Call Center
12/22/2014 Traffic Analysis Takes the Guesswork Out of Telecom Spend
12/22/2014 The Value for Operators of Network-Based Malware Detection Systems
12/22/2014 Professional Services Can Greatly Simplify SDH Maintenance
12/22/2014 When Fax-over-IP Came to the Rescue
12/19/2014 Why Let Others Handle Customer Support When You Can Do it Better?
12/17/2014 How to Ensure Good HR Data Quality
12/17/2014 Hire Employees During the Holidays? Absolutely!
12/17/2014 Up Your Game: Bring Web Analytics to Contact Center Calling
12/16/2014 Finding: Healthcare Contact Center Agents Need Extra Training
12/16/2014 Questions To Ask When Selecting a VoIP Provider
12/16/2014 Trends Show Rise of Cloud-based Call Recording, Quality Assurance Apps
12/15/2014 Options for MSOs Migrating to IMS
12/15/2014 Smart Government Starts with a Shared Wide Area Network for All Agencies
12/15/2014 The Key to a Paperless Office is One Step at a Time
12/15/2014 New Jersey Congresswoman Crushed the Vote with Savvy Tech Use
12/12/2014 Workforce Management Software Can Benefit from the Cloud
12/11/2014 BPA Quality Contributes to Growth in Call Monitoring Market
12/11/2014 Focus on Data, Not Systems, for More Effective Data Management
12/11/2014 Make This Year's Office Party One to Remember with the Right Tech
12/11/2014 Google Brings the Fight to Enterprise Video Conferencing
12/09/2014 UK Mortgage Broker Shows Why Updating Technology is a Must
12/08/2014 Simplifying Multi-Layer Network Optimization is No Easy Matter
12/08/2014 Why Enterprise IT Organizations Must Become Mobile VoIP Providers
12/08/2014 Cloud-Based Predictive Dialers: Sensible for Today's Business
12/06/2014 Reports: Real Time Communications and Mobile Contributing to Rise of Online Holiday Shopping
12/05/2014 Choosing a VoIP Switch for Your Small Business: Benefits and Considerations
12/04/2014 Call Recording Helps Businesses Re-Focus on Customer Service
12/04/2014 'Tis the Season for Vacations: Business VoIP Can Help
12/04/2014 Distributed IP Network Architectures Prove Highly Beneficial in Emerging Markets
12/02/2014 ISI Telemanagement Solutions Recognized for Call Accounting Solution
12/01/2014 What to Expect from an Enterprise Predictive Dialer
12/01/2014 Why You Need (and Will Use) Fax in 2015
11/26/2014 Call Accounting Can Simplify Complex Telecom Tracking
11/26/2014 REVE's iTel Data Backup a Must for Existing Customers
11/26/2014 NJ Man Sues Chase for 'Willful' Disregard of the TCPA
11/24/2014 Call Tracking Will Change Advertising Yet Again
11/24/2014 Putting Good Customer Experience into Practice
11/24/2014 History Shows the Durability of Fax Technology
11/24/2014 Not Just Any SDN Solution Will Maximize Value of NFV
11/24/2014 Do You Know Your Customer Effort Score?
11/24/2014 Liberal Policies Make Bahrain a Great Place for VoIP Business
11/24/2014 Intel Execs: 'The Data Center Will Stabilize the Company'
11/24/2014 WebRTC is Bigger Than You Think
11/21/2014 Apple Support for WebGL Will Push Its Use
11/20/2014 Tire Retailer Shows the Value of UC Fault Tolerance
11/20/2014 Why One Virtual PBX Provider is on a Roll
11/20/2014 Why Every Software Producer Needs Good Entitlement Management
11/20/2014 App Revolution is Changing How Enterprise Software is Licensed

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