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Jon Arnold Info

J Arnold & Associates
Jon Arnold is principal of J Arnold & Associates, an independent telecom analyst and marketing consultancy with a focus on IP communications, and writes the Analyst 2.0 blog. Previously, he was the VoIP program leader at Frost & Sullivan.
 

Latest Articles

09/30/2014 Is the Internet of Things Good for Your Business?
09/23/2014 Will Messaging Displace Voice?
07/08/2014 Are You Communicating or Collaborating?
06/03/2014 Personal Video and UC, Part 2 - What are You Afraid Of?
05/12/2014 Personal Video and UC, Part 1 - What are You Afraid Of?
04/02/2014 Is Voice Really Dead?
03/17/2014 How Amazon Mayday Could Have Helped Weather the Toronto Ice Storm
01/16/2014 Amazon Mayday - What it Means for Your Contact Center
01/10/2014 Amazon Mayday - What it Means for Your Contact Center
12/26/2013 Video - Which Way Now?
12/05/2013 What Millennials Can Teach Us about Collaboration
11/04/2013 The Upside of Personalization
09/03/2013 The Downside of Personalization
07/29/2013 Now You Want Me to Collaborate? Leave Me Alone!
06/10/2013 Unified Communications in 2013 - Is it Time to Change the Channel?
05/20/2013 Unified Communications in 2013 - Reality Check
04/29/2013 Do You Have a Mobile Strategy?
03/15/2013 Social Networking for Business - is it Just Social?
02/04/2013 Collaboration - What it Means to Employees
12/10/2012 Rethinking the Contact Center
12/10/2012 Desktop Video - When Good Enough is Good Enough
11/12/2012 Collaboration - Why Now?
10/15/2012 Desktop Video: When Good Enough is Good Enough
09/06/2012 Tablets in the Workplace - Going Beyond BYOD
07/23/2012 What is the Role of IT Now?
05/22/2012 Is Dial Tone Done?
12/01/2011 Is the Cloud Ready for You?
11/29/2010 My Cisco Collaboration Summit Takeaways - Five Business Opportunities for Service Providers
11/15/2010 Will the Cloud Kill Telecom Vendors?
10/26/2010 What Service Providers Can Learn from Newspapers, Part Two
10/18/2010 What Service Providers Can Learn from Newspapers, Part 1
09/27/2010 Too Many Paths for Content Service Providers or Not Enough?
09/22/2010 Content for Service Providers - Better to Make or Buy?
08/30/2010 Google Voice: Race to the Bottom for Telephony
08/21/2010 Skype Goes IPO - What Should Service Providers Do?
07/28/2010 Are Service Providers Giving Up on Landline too Soon?
07/22/2010 HUCS - This is How Service Providers Go Global
06/29/2010 Internet Television - Something Else for Carriers to Think About
06/17/2010 Innovation - Many Paths to Follow for Staying Competitive
06/01/2010 Skype for Business - That's Right
05/14/2010 Shaw Communications: When Cable Operators Go Wireless
04/27/2010 Chasing the Clouds, Part 2
04/22/2010 Chasing the Clouds - The Service Provider Evolution Continues, Part 1
03/29/2010 Atomico Ventures Fund - Something Else for Service Providers to Think About
03/11/2010 Cisco to Carriers: You're in the Internet Business Now
03/02/2010 Mitel Enters the Mobile Market - What Next?
02/19/2010 Verizon and Skype - Who's the Winner?
01/29/2010 2010: It's Only January, but so Many Questions Already for Service Providers
01/15/2010 Google in China - What Business are you Really In?
12/28/2009 Will the Next Decade be Good for Service Providers and Bad for Privacy?
12/16/2009 How Can Service Providers Add Value?
12/08/2009 The Importance of QoS for IP Communications: Interview with Packet Island, Part 2
12/01/2009 The Importance of QoS for IP Communications - Interview with Packet Island, Part 1
10/26/2009 Service Providers: Be Careful What You Wish For
10/19/2009 Why Skype is Good News for Service Providers, Part 2
09/29/2009 Why Skype Is Good News for Service Providers (Part 1)
09/29/2009 Why Skype is Good News for Service Providers – Part 1
08/25/2009 Fall 2009 4GWE Preview - Q&A with Carl Ford
07/27/2009 BroadSoft, Microsoft and Chinook Hosting - Getting Hosted Right
07/14/2009 Google Wave Offers New Challenges for Service Providers
06/29/2009 Q&A with Telanetix – Why Hosted Services are Gaining Adoption
06/17/2009 Skype, Cablecos, CLECs: The Toyotas of Telecom?
06/12/2009 What Service Providers and Auto Makers Can Learn From Each Other
06/01/2009 What Service Providers Can Learn From MetaSwitch
05/13/2009 What Service Providers Can Learn From CSI and Television
04/27/2009 MetaSwitch Forum Takeaways – What Big Carriers can Learn from Small Carriers
04/08/2009 Innovation - It's Out There if You Look
03/25/2009 Surviving in the New World of Telecom, Part 1
03/05/2009 4G Focus – Interview with Crossfire Media
02/26/2009 SIP Trunking – the 6 Cs of Communications Evolution
02/17/2009 SIP Trunking - What's in it for Service Providers?
01/28/2009 Jaduka - Another Take on the Platform Play - Q&A with Jack Rynes
01/20/2009 VoIP: Definitely Not Dead Yet, the Sequel
12/29/2008 VoIP in 2008 - "I'm Not Dead"
12/15/2008 Microsoft and Service Providers Part 2: Progress Interrupted But Not Stopped
12/01/2008 Microsoft and Service Providers - Why They Need Each Other, Part 1
11/17/2008 Managing in a Down Economy, Part 2
10/29/2008 Economic Downturn - Mixed Bag for Service Providers, Part 1
10/16/2008 BroadSoft 2008: A Different Kind of Platform Play
09/29/2008 Is VoIP Dead?
09/16/2008 Making Voice a Killer App
08/27/2008 Ribbit - Why BT's $105 Million Was Well Spent
08/15/2008 Platform Play Updates - Solid Proof Points for Service Providers
07/31/2008 SMB VoIP Trends -- Q&A with John Macario, Part 2
07/14/2008 Tier 2/3 Service Providers: Leading the Way with VoIP
06/26/2008 Microsoft Telco 2.0: Platform Play Part 2
06/16/2008 Microsoft Telco 2.0 - the Great White Hope or Hype for Carriers?
05/29/2008 Jajah – A Complete Platform Play
05/20/2008 Three Platform Play Scenarios
04/30/2008 Service Provider Views: Further Considerations for the Platform Play
04/16/2008 Exploring the Platform Play
03/31/2008 The Case for Being a Platform Play
03/20/2008 Rethinking the Service Provider Business
02/27/2008 Service Provider Views - Equity Market Outlook: Q&A with Catharine Trebnick
02/19/2008 Vonage - Glass Half Empty or Half Full?
02/06/2008 The Service Provider Dilemma
01/16/2008 What is a Service Provider?

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