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Paula Bernier Info

Paula Bernier is Executive Editor at TMC where she writes, edits and manages editorial content for INTERNET TELEPHONY, CUSTOMER and M2M Evolution magazine. Bernier was formerly editor in chief of xchange magazine, where she worked for more than 11 years. She’s also acted as a senior writer for Inter@ctive Week. Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director. Bernier also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.
 

Latest Articles

12/17/2014 Gift Idea: GEEKFUEL Delivers with Monthly Packages of the Precious
12/17/2014 ADC Vendor Array Networks Helps Launch OPNFV Project
12/17/2014 Report: FCC Unlikely to Issue New Call for Open Internet Input
12/17/2014 MuleSoft Founder: APIs, Mobile Devices are Driving New Customer Experiences
12/15/2014 Calient, CIAN Explore the Use of Optical Circuit Switching in the Software-Centric World
12/13/2014 NFV & SDN Zone Week in Review: Fortinet, InterCloud, Juniper, OneAccess
12/13/2014 Transforming Network Infrastructure Week in Review: Alcatel-Lucent, EMC, Infinera, WebNMS
12/12/2014 Call Center Hiring Gets Competitive in the Philippines
12/12/2014 Calsoft Complements WebNMS Symphony with Its Professional Services
12/11/2014 Image Resolution
12/11/2014 The IN Crowd: High Tech Grows in Indiana
12/11/2014 Sales Amplification: Marrying CRM, Contact Centers & Potentially Other Systems Can Drive New Business
12/11/2014 Virtual Agents
12/11/2014 The Role of Inventory Visibility in the Customer Experience
12/11/2014 New Methods for Matching Customers and Agents Help Improve the Service Experience
12/11/2014 Making the Contact Center Pay Off: Big Data, CRM Increase Value for the Total Enterprise
12/11/2014 Critical Telecommunications Database could be Transitioned under FCC process: Risk to Consumers, Public Safety and National Security
12/11/2014 MobileIron: As Mobile Applications, Devices Become More Central to Our Lives, So Too Will Security
12/10/2014 1Stream: Cloud Benefits are Great for Contact Centers
12/10/2014 Aspect Study Personifies Company Customer Service Types
12/10/2014 Fortinet Joins HP's Partner Program
12/09/2014 Ensuring Positive Business Outcomes in the Services-Centric World
12/09/2014 Fortinet Joins HP's Partner Program
12/09/2014 Sprint's M2M Director Highlights What's Cool in IoT
12/09/2014 AT&T Comments about the Recent Past, the Future of M2M and the IoT
12/08/2014 GENBAND Extends NFV Activities with Membership in ALU Ecosystem
12/08/2014 InterCloud, Juniper Demo Benefits of NFV
12/08/2014 SDN OS from ON.Lab is Now Available for Download
12/08/2014 Vodafone Leader Shares Expectations for M2M in the Year Ahead
12/08/2014 ThingWorx Leader Assesses 2014, Offers View on Year Ahead in Internet of Things
12/06/2014 NFV & SDN Zone Week in Review: Artesyn, DataCore, HP, Intel, JDSU, KEMP, Saisei
12/05/2014 Security Firm Adopts 8x8 Cloud Solution
12/05/2014 6WIND Demos Virtual Accelerator Running on HP Gear
12/04/2014 State Regulators: CenturyLink Should Pay Penalty for 911 Outage
12/04/2014 Infonetics: Carrier Ethernet Spending 'Unprecedented' in Q3 2014
12/04/2014 MP3 Inventor Fraunhofer Talks HD Voice
12/04/2014 Panasonic Discusses How HD Voice Reinforces the Value of VoIP
12/04/2014 The New Workspace: Tech Players Jockey for Dominance at the Virtual Water Cooler
12/04/2014 Progress Software to Buy Development Tool Firm Telerik
12/04/2014 Change is a Constant at Three Leading Infrastructure Suppliers
12/04/2014 Making Websites Pay Off
12/04/2014 Wireless LAN
12/04/2014 INTERNET TELEPHONY Recognizes Lync Pioneers
12/04/2014 Midokura Open Sources MidoNet
12/04/2014 Amdocs Intros NFV Orchestrator, Aligns Policy Solution with ETSI Work
12/04/2014 Big Time: Transbeam Expands to Meet the Growing Needs of Even the Largest of Enterprises
12/04/2014 Calling It Splits
12/04/2014 Saisei Granular Flow Solution Available at the HP SDN App Store
12/03/2014 ADC, Load Balancing Company KEMP Comes Aboard the Intel Ecosystem
12/03/2014 Artesyn's Centellis 8840 Amps Up Hardware Support for NFV, SDN
12/03/2014 JDSU Puts NFV, SDN to the Test
12/02/2014 snom Explains How DECT Stacks Up Next to Cellular and Wi-Fi
12/02/2014 NetEnt Picks DataCore for Software-Defined Storage
12/02/2014 NetNumber Joins ETSI NFV Group
12/01/2014 Wheelings & Dealings: Intel Buys Secure Password Startup PasswordBox
12/01/2014 IntraNext Guards Personal Information from Agents' Eyes and Data Files
11/24/2014 Cisco Continues to Expand Fog Computing Effort
11/24/2014 Dorado Supports NFV MANO in Redcell Service Management Suite
11/24/2014 Assembly Helps Developers Find, Monetize Open Source Contributions
11/24/2014 Eurotech: Fog Computing by Any Other Name is Just as Sweet
11/24/2014 Ericsson, IBM Partner on 5G Phased Array Antenna Research Effort
11/24/2014 PLAT.ONE CEO Explains the Value of Fog Computing
11/22/2014 NFV & SDN Zone Week in Review: Extreme Networks, MEF, Radisys, Vitesse, Wedge
11/22/2014 Transforming Network Infrastructure Week in Review: Dell, Dot Hill, IBM
11/21/2014 Lawrence Livermore Lab Evaluates New HPC Cluster
11/21/2014 Vitesse CTO: SDN to Control Carrier Ethernet Services
11/21/2014 K2 CEO Explains How to Make the Most of Fog Resources
11/21/2014 Fog Computing Conference Speakers Explain How to Improve IoT Security
11/20/2014 Opengear Adds Cellular Failover Capability
11/20/2014 Cisco's Morales: Intelligent Networking is Critical for Fog Computing
11/20/2014 HP: Partnerships Are Key to Support Telcos in their Move to NFV
11/20/2014 IBM IoT Expert: Connectivity Will Impact Product Design, Marketplace Expectations
11/18/2014 Aspect Accepts Early Adopters for WebRTC-based Platform
11/18/2014 Sonus Gets E-Rate Certification, Talks WebRTC
11/17/2014 Mahindra Comviva Taps Radisys
11/17/2014 Extreme Expands Portfolio, Adds Partners
11/15/2014 NFV & SDN Zone Week in Review: Corsa, Dell'Oro, Juniper
11/14/2014 Arkin Net Comes Out of Stealth Mode, Tells SDN Network Visibility Story
11/13/2014 AT&T Offers an Update on Its Toggle BYOD Solution
11/13/2014 AT&T Offers an Update on Its Toggle BYOD Solution
11/13/2014 Homegrown M2M Platform Enables Vodafone to Be More Responsive
11/13/2014 Telematics
11/13/2014 When It Rains It Pours
11/13/2014 Demo Shows Potential of SDN-BGP to Connect SDN Islands Anywhere in the World
11/13/2014 New Dell'Oro Group Study Offers Five-Year Outlook on NFV
11/12/2014 TeleTech's Humanify Enables Clients to Deliver Expert Customer Service
11/12/2014 HP, Nokia Partner on NFV
11/12/2014 WebNMS Supports Unified Carrier Ethernet, MPLS Orchestration
11/11/2014 New Report Delves into the World of Carrier NFV, SDN
11/11/2014 Wheelings & Dealings: IoT Players KORE, Raco Combine under ABRY Partners
11/11/2014 Understanding Your Customers to Differentiate & Grow Your Business
11/11/2014 The New Help Desk: TeamSupport Enables Businesses to Better Understand Their Customers
11/11/2014 The Uber Contact Center: LiveAnswer Brings On-Demand Model to Customer Service
11/11/2014 SAP Unveils New Work Solutions, Sees Smart Glass as a Key Business Enabler
11/10/2014 Getting Personal: The Value of Contextual & Experiential Communications
11/10/2014 PGi Continues Expansion with Marketing Collaboration Acquisition
11/10/2014 Call Recording: It Pays to Know the Rules, But Rules Vary By State
11/10/2014 Digital Signage
11/10/2014 Contact Center Performance: Taking Your Organization to the Next Level
11/10/2014 Understanding Your Customers to Differentiate & Grow Your Business

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