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David Delony Info

David Delony is a Bay Area expatriate living in Ashland, Oregon. He combines his lifelong love of both words and technology in his career as a freelance writer. David holds a B.A. in communication from California State University, East Bay.
 

Latest Articles

03/05/2015 Two Men and a Truck Taps Alteva for Call Center System
03/05/2015 Voxox Makes Cloud Phone Available for White Label, OEM Use
03/04/2015 IBM, Semtech Unveil LoRa sensors
03/04/2015 AT&T, Microsoft Launch Mobile Office
03/04/2015 Georgia Governor Declares Telework Week
03/03/2015 Vlocity to Build Advanced Customer Service Platform for Sky Italia
03/02/2015 Yealink Introduces Video Conferencing Systems
03/02/2015 XO COMMUNICATIONS Unveils Hosted PBX Features
03/02/2015 Web Conferencing Needs to be Secure
03/02/2015 Philippines Call Center Success Breeds Employee Health Challenges
02/26/2015 Golden Gate BPO Opens Miami Call Center
02/26/2015 Amdocs Launches Order Gateway Service
02/25/2015 CTI Group Announces Cloud Call Accounting System
02/25/2015 Valve To Unveil VR Headset
02/25/2015 Plantronics Sells Over 5M Lync-capable Headsets
02/23/2015 Report: Asia-Pacific Contact Center Outsourcing to Grow 11.76 Percent by 2019
02/23/2015 ZyXEL to Launch LTE Routers at Mobile World Congress
02/21/2015 IoT Connectivity Solutions Week in Review: LogiSense, Elliptic, Juniper
02/21/2015 Conferencing Week in Review: College, ConnectSolutions, Courtrooms
02/21/2015 Call Center Services Week in Review: Google, Vocalcom, ACA, Shaw Communications
02/20/2015 Enterprises Embracing Omni-Channel Customer Service
02/19/2015 Vertical Communications Acquires CT Innovations
02/19/2015 CloudFactory Receives $2 Million From Rockefeller Foundation to Hire Kenyan Workers
02/19/2015 John Crane Upgrades Sales, Service in Asia Pacific Region
02/17/2015 Apical Releases Results of Smartphone Survey
02/12/2015 PGi Acquires Modality Systems
02/12/2015 Preact Integrates with Zendesk to Reduce Customer Churn
02/11/2015 Panasonic Introduces KX-NS700 System for SMBs
02/11/2015 Mentor Graphics, Icon Labs Team Up to Secure Internet of Things
02/07/2015 Mobile Market Week in Review: Verizon, NEXT Biometrics, MobileIron, Jive Software
02/05/2015 Yorktel Exec to Serve on UC&C Panel
02/04/2015 Tech Mahindra Joins GENBAND's Kandy Partner Ecosystem
02/04/2015 Intel Business Sales Being Driven by vPro Chips
02/03/2015 Apollo Hospitals Deploys Matrix IP Phone System
02/03/2015 NewTek Introduces High Quality Skype with TalkShow VS-100
02/03/2015 CyraCom to Open New York City Contact Center
01/31/2015 SIP Trunking Week in Review: snom, Digium, inGate, ITEXPO
01/31/2015 Mobile Market Week in Review: Amazon, Apple, Voxbone
01/28/2015 Bluewire Can Record Calls Hands-free
01/28/2015 Polycom Announces Video Conferencing Enhancements
01/27/2015 Microsoft Previews Skype for Windows 10
01/26/2015 Wheelings & Dealings: Coral Capital Solutions Gives $9M to Business Outsourcing Provider
01/26/2015 Max Brings HD Voice, VoLTE to Bulgaria
01/26/2015 eQuorum Announces HTML5-based ImageSite
01/26/2015 CounterPath Announces Partnership with Networking Company
01/23/2015 eQuorum Announces HTML5-based ImageSite
01/22/2015 New Jersey Fiber Exchange Announces New Carrier-Neutral Data Center
01/21/2015 Customer Service is Better with Software, Not Scripts
01/21/2015 NTT-AT, Telestax Sign Distribution Deal
01/20/2015 Telstra Global Offers 100G on Undersea Cables
01/19/2015 3C Contact Services Announces Ways to Improve Customer Service
01/19/2015 Mozilla Patches Security Flaws
01/16/2015 B2B Companies Must Pay Attention to Customer Service Too
01/15/2015 AVST Announces TeamQ Call Center Solution
01/15/2015 Toshiba Introduced IPedge Virtual PBX, Call Center Server
01/13/2015 Polycom Video Conferencing Infrastructure Qualified for Microsoft Lync
01/13/2015 Momentum CRM Integrates AutoAlert Data Mining
01/13/2015 Bastian Solutions Introduces 3rd Party Logistics Solution
01/12/2015 Gryphon Networks, CallMiner Offer Speech Analytics Solution for Contact Centers
01/10/2015 Mobile Market Week in Review: Appthority, Espresso Logic, Accenture, Opera
01/08/2015 Avaya, Google Offer WebRTC-based Communication Solution on Chromebooks
01/07/2015 NACR Announces Preferred Provider Status for Sennheiser
01/06/2015 Virtual PBX Provider Brings Wireless Gigabit Internet to Austin
01/06/2015 Airtel Mobile VoIP Fee Plan Raises Questions About Revenues
12/20/2014 Mobile Market Week in Review: Amazon, Frost & Sullivan, Mocana Atlas, GoPro
12/19/2014 Caterpillar Moves Call Center to West Virginia City
12/19/2014 Salesforce Files Connect Enterprise File Sharing System
12/18/2014 Niagara County Sheriff's Office Adopts Crime Victim Text Message Notifications
12/17/2014 snom Updates IP Phones
12/16/2014 The Results Companies to Add 300 Jobs
12/13/2014 Mobile Market Week in Review: Mobile Experts, Apple Pay, Stratos, Opera MediaWorks
12/12/2014 Companies Without Competition Still Must Pay Attention to Customer Service
12/12/2014 CenturyLink Acquires DataGardens to Improve Info Governance, Recovery
12/11/2014 Asigra Offers Office 365 Backup
12/11/2014 Fashion Retailers Using Data to Customize Stores
12/10/2014 Akamai Picks JiveX to Power Akamai Community
12/10/2014 Questco Moves to Davison's HRPyramid for PEO
12/09/2014 NHS Human Services Adopts Aruba Wireless Networking
12/08/2014 Digi-Me Nets Oracle Gold Partner Status
12/08/2014 Richmond Housing Partnership Picks Microsoft Dynamics CRM via Advanced ConsultCRM
12/06/2014 Mobile Market Week in Review: Resolution1 Security, TrustPipe, Cochlear Limited
12/05/2014 Consumer-based Tools Can Help Businesses Too
12/04/2014 Varonis Announces Future Office 365 Support in MetaData Framework
12/04/2014 Flexera Announces Flexnet Manager for VMware
12/03/2014 LogMeIn Partners with Lionbridge for Real-Time Translation in Boldchat
12/03/2014 Portsmouth Water Moves to IFS ERP for Data Management
12/03/2014 Speedshare Offers In-Browser Sharing
12/02/2014 FCC Slaps Utah TV Station with $35,000 Fine for Broadcasting Unauthorized Phone Calls
12/02/2014 UK Ferry Company Taps Feedback Solution for Customer Support Insights
11/24/2014 Accenture Releases Survey on Digital Police Solutions
11/24/2014 SkyVision Builds Satellite IP Network in Seychelles
11/22/2014 Mobile Market Week in Review: WhatsApp, Facebook, Airogistic
11/21/2014 Dell Introduces UC Analytics, Diagnostics
11/21/2014 Airogistic Picks xG to Build Drone Communications
11/20/2014 LiveVox Opens Toronto Data Center
11/20/2014 Durban Container Terminal Uses Kalmar SmartStack to Manage Inventory
11/18/2014 ePlus Announces Managed Services for FlexPod
11/18/2014 DrFirst, CoverMyMeds Offer Electronic Prior Authorization
11/17/2014 PaidSupport Lets Companies Offer Flexible Support Options
11/17/2014 VoIP is Foundation of UC

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