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Steve Anderson Info

Steve Anderson has been writing about various topics since 2004, covering a variety of fields from movies and pop culture to technology to economics to politics and well beyond. He lives in Michigan, and both reads and writes novels in his off hours, is a practicing horror film expert, and is an inveterate bicyclist.
 

Latest Articles

03/31/2015 Improving the Call Center Takes a Focus on Workflow and Mobility
03/31/2015 Arrow Systems, 8x8 Get Together on New Cloud Tools for Business
03/31/2015 Hybrid Solutions: The New Normal For VoIP, SIP Trunking?
03/31/2015 Smart Airports May Prove New Connection for Real Time Communications Market
03/31/2015 UK's Health Service to Get IBM Retooling
03/31/2015 Apple Pay & iPhone Bringing New Options to Small Business
03/30/2015 Five9 & Netrix Bring Out New Cloud Contact Center Solutions
03/30/2015 Edelberg & Associates, ScribeAmerica Combine For New Innovation in Coding
03/30/2015 What's Making Big Growth in Videoconferencing Services? Look to the Cloud
03/30/2015 HP's New Software Lineup Brings Insight to Mobile App Development
03/30/2015 State Farm Drone Aircraft Cleared for Flight
03/30/2015 Audio Technology Review: Meteor M2 Desktop Speakers
03/30/2015 RelayAccount's New Version Helps Online Patient Billing
03/30/2015 Unicom Engineering Offers a Roadmap to the Xeon Processor Future
03/28/2015 Real Time Communications Week in Review: Microsoft, CDW, GENBAND
03/28/2015 SIP Trunking Week in Review: Cablevision, Grandstream, Xorcom
03/27/2015 Business VoIP Gets a New Player in Canadian Firm bluArc
03/27/2015 Amazon's Spending Spree Means Plenty of Cloud Moves Ahead
03/27/2015 Customer Service Takes on New Life with zipLogix
03/26/2015 Securus Technologies Uses Video for Safer Prison Visits
03/26/2015 Eaton's Roadranger Service Network Gets Turbocharged With New Features
03/26/2015 LogMeIn's Rescue Lens Allows Remote Support for Almost Any Product
03/26/2015 Transfast's New Service Offers Rapid Deposit to Bangladesh Banks
03/26/2015 Which Help Desk Software is the Right Help Desk Software?
03/26/2015 Is the Best in Customer Experience to be Found in Customer Autonomy?
03/26/2015 The Enterprise Service Desk is Not What It Used to Be
03/25/2015 IBM's Watson May Start Taking Jobs in Africa
03/25/2015 Spree SmartCap Takes New Honor as TMC's 2015 Wearable Product of the Year
03/25/2015 Google's Pony Express May Bring Bill Payment to Gmail
03/24/2015 Bring the Beat With a Web Browser and HTML5 Thanks to Synthtopia
03/24/2015 B2B Customer Churn: It's All About Value
03/24/2015 The Australian Property Market on Your Wrist? There's an Apple Watch App for That
03/24/2015 SoftwareOne Lands Compucom's Software Business Unit
03/24/2015 Teleperformance USA Steps Up Its Staffing, Adds Jobs in Texas
03/24/2015 Not Just In Schools: Telecommuting Takes Down the Snow Day
03/23/2015 Calabrio Analytics Help Schools Identify and Address At-Risk Student Problems
03/23/2015 FRAFOS ABC WebRTC Gateway Takes 2015 WebRTC Product of the Year Award
03/23/2015 Distance Learning Technology Steps Up Schooling Around the World
03/23/2015 Mercator Advisory Group Finds Huge Value in Modern Contact Center
03/23/2015 Marchex Institute's Mobile Advertising Study Finds Challenges, Advantages for Insurers
03/23/2015 Audio Technology Review: Samson Meteorite
03/21/2015 SIP Trunking Week in Review:Allworx, Ingate, Facebook
03/21/2015 Real Time Communications Week in Review: GENBAND, Tango Networks, Unify
03/20/2015 Open-Xchange Brings New Power For Unify Circuit Users
03/20/2015 Omron Healthcare's New Alvita Wireless Activity Tracker Adds Motivation to the Workout
03/20/2015 Nintendo: Now You're Playing With Smartphones?
03/19/2015 Is the Best in Customer Experience to be Found in Customer Autonomy?
03/19/2015 T-Mobile's Carrier Freedom, Un-contract Shake Up Mobile Once More
03/19/2015 Sony's PlayStation Vue Service Launches, Targets Cable Cutters
03/19/2015 What Wearables Will Likely Do For Professional Sports
03/19/2015 Verizon Steps Up its Unified Communications Ambitions
03/19/2015 EMEA Hosted Contact Center Services Market Shows Value of Multichannel Solutions
03/18/2015 ADTRAN's VoIP Switch Portfolio Out to Improve With New Entrants
03/18/2015 Smart Homes to Get Smarter With NXP's New JN5169 Wireless Microcontroller
03/18/2015 Five Million Bitcoin Users By 2020 a Clear Possibility
03/18/2015 Cisco Spark Lights a Fire in Customers' Hearts
03/18/2015 How Louisville Water Dropped $29 Million to Improve Customer Experience
03/18/2015 Array Telepresence Equal-i System Makes Big
03/18/2015 GENBAND's Nuvia System Powers Tools from NetVersant, SageNet
03/17/2015 NTT Communications, FireEye Get Together on Managed Security
03/17/2015 Just Enough IVR is a Key Strategy to Success
03/17/2015 Social Media: Linchpin of the Customer Experience
03/17/2015 Mattersight Behavior Analytics Software Gains Ground
03/17/2015 Apple Pay Makes Huge Inroads With Users
03/17/2015 Enterprise Security: Give Employees What's Desired, Lest Employees Get IT Elsewhere
03/16/2015 Ingate SIParator E-SBC Gives Nationwide Processing Better Fraud Protection
03/16/2015 30 Years of Yorktel Comes With Record Growth Year
03/16/2015 Concierge Medical Services' Doctor2Go Taps WebRTC For Its Basis
03/16/2015 Online Businesses: Call Centers Should Be a Major Priority
03/16/2015 Audio Equipment Review: Divoom Voombox Party Speaker
03/16/2015 Text Request Opens the Floodgates, Offers Reseller Program
03/16/2015 Is PlayStation Network's Customer Service a Big Game Over?
03/16/2015 3GC Group Gets ShoreTel's Nod For World-Class Level Customer Service
03/14/2015 Real Time Communications Week in Review: Grand View Research, PNE Corporation, Vertical Communications
03/13/2015 Queensland Policelink Nets Award in Customer Experience Innovation
03/13/2015 UnaliWear Kanega Smartwatch: Functional, Yet Attractive, and Potentially Lifesaving
03/13/2015 Zain Bahrain Steps Up Its Customer Service With Round-The-Clock Live Chat
03/12/2015 Vertical Communications' ViewPoint Mobile 2.1 Lands Big Honors From Frost & Sullivan
03/12/2015 TEL-COM Solutions Joins Broadview Networks to Offer New Cloud Options
03/12/2015 Sonus WebRTC Services Solution Brings WebRTC to the Cloud
03/12/2015 California Water Service Company Launches Customer Contact Update System
03/12/2015 Cloud or No, Software Licensing Still a Big Concern
03/11/2015 Broadcom Adds a Boost to the Free Ultra High Definition STB
03/11/2015 TeleHealth's OmniPresence 2.0 Offers 'Doctor-at-Home' Service
03/11/2015 Forrester Research: IBM a Leader in Large Enterprise Mobile App Services
03/11/2015 Mitchell's RepairCenter Hub to Bring Big Benefit to Repair Shops
03/11/2015 Latest Laptop Computers Enhances Customer Experience With New Ordering System
03/11/2015 Nextiva Lands Best Call Center Phone System Ranking
03/10/2015 Space-Time Insight Gives Big Data Visualization an Extra Virtual Reality Punch
03/10/2015 Web Conferencing Proves Big Security Concern for IT Decision Makers
03/10/2015 'Please Drive Through' Even Easier with Visa's Connected Car
03/10/2015 Redbooth UC Lands a Slot in Enterprise Connect Innovation Showcase
03/10/2015 Call Centers Turning to Gamification Get More Options
03/09/2015 Oracle: Many Companies Falling Down on the Customer Service Job
03/09/2015 The Future of Mobile: RCS and WebRTC Together?
03/09/2015 Twitter May Be The Best Metric for Television Trends
03/09/2015 DialogTech Offers New Connections to Adobe Marketing Cloud
03/09/2015 Voice Technology Review: Samson Go Mic Direct
03/09/2015 Is Our Healthcare Data Truly Safe?
03/07/2015 Real Time Communications Week in Review: MWC 2015, Google, Mozilla

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