ALCATEL-LUCENT OPENTOUCH SUITE FOR MID-SIZED AND LARGE ENTERPRISES: CONVERSATION EXPERIENCE DIRECTIONSThe workplace is being redefined, with virtual workspaces distributed among physical locations. Employees increasingly require a mix of personal and professional applications, and “bring your own device” (BYOD) is becoming the norm for business communications.The Alcatel-Lucent OpenTouch™ Suite for Mid-sized and Large Enterprises (MLE) features an integrated, virtualized Session Initiation Protocol (SIP) platform that enables native multi-party and multimedia collaborative conversations on any device (Multi3). Employees can connect to and exchange rich, context-based information without compromise on security or quality. They can retrieve a mix of their personal and professional features on the devices they choose, build their personal clouds, and shift between devices to adapt to the conversation context.Conversation-based business practices will evolve toward customized routing, increased mobility and multimedia content, and an expanded application ecosystem for service creation environments.